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Updates
Updates
Short notes, quick tips, and service updates from Blur AI Solutions, written by John Alewine. Newest first.
- Extras you can ask for when Nora is set up
Nora's plan covers after-hours answering and a summary text, and there are extras you can ask for during setup. - You hear Nora on test calls before your callers do
On test calls, you call in like a customer and hear Nora before she answers anyone on your business line. - You choose the questions Nora asks your callers
Nora asks after-hours callers one question at a time, and you decide which questions she asks. - Pause Nora and change her greeting yourself
After setup, you know how to pause Nora, change her greeting, and read the call log. - Nora reads the callback number back
A callback only works if the number is right, so Nora reads it back to the caller in groups before the call ends. - Keep your number. Nora answers after hours.
You keep your business number, and when you are closed, calls to it forward to Nora. - Robocalls and sales pitches do not reach you as leads
After hours, Nora sorts robocalls and sales pitches from real customers on the call, so pitches never reach you as leads. - Pick your holiday hours before Thanksgiving
You set the hours Nora answers, and that includes holidays, so pick yours before Thanksgiving. - Nora answers in your business name
When a new customer taps your number, the first words they hear should be your business name, the same one on your listing. - Named by an AI assistant? Check who answers the call
An AI assistant's answer to who to call can include your name and number, but someone still has to pick up the phone. - Nora answers while you are on a roof
Nora answers on the hours you choose, plus any time you turn on call forwarding, like when you are on a roof or under a sink. - Nora says she is an AI when a caller asks
When a caller sincerely asks if she is a real person, Nora gives a straight answer: she is an AI voice agent. - What Nora will not say on an after-hours call
A caller decides on the call itself, so what Nora leaves unsaid after hours matters as much as what she says. - Call your own business line tonight
Whatever sends a customer to your number, the job is won or lost when the call rings, so hear what your callers hear after hours. - What is in Nora's after-hours call summary text
Every after-hours call Nora answers ends with a text to you: name, number, address, problem, and booked time. - Write your urgent list before the first cold night
Cold nights bring after-hours calls, and Nora works by the rules you set, so write down what counts as urgent first.