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Nora answers in your business name
When a new customer taps your number, the first words they hear should be your business name, the same one on your listing.
Written by John AlewineReviewed by the Blur AI Solutions team
Published · Updated
Someone finds a shop through an AI assistant or a listing. They tap the number. They may be calling a business they have never heard of.
The first words they hear should be the name they were looking for. That way they know they reached the right place.
How Nora picks up
Your number forwards to Nora. She is an AI voice agent set up for your shop. She answers in your business name and asks the caller what they need. Then she takes their details one question at a time:
- Name.
- Best callback number.
- Address or area.
- What is wrong.
- When to call back.
You get a summary of each call by text. You set the hours Nora answers. See how the after-hours answering service works.
Match the name
Check the business name on your listings. Make sure it is the same name Nora says when she picks up. If your listing says one name and the greeting says another, change one so they match.
Hear it yourself. Call Nora at (816) 683-2229, then talk with John directly through the contact page.